Mosaic Mediation Blog

How does understanding communication styles help with team communication?

Is conflict resolution ever 'enjoyable'?

The importance of considering all options in conflict resolution

For many, holidays are an exciting time of year - the anticipation of special food, celebrations, traditions and time with friends and family. For others, holidays are a time of building anxiety as the holiday season gets closer and the need to interact with people whom they find it difficult to be around. And it is all well and good for well-meaning individuals to tell them to “just set boundaries” or “not accept that kind of behaviour”. Here is how to tell the truth without damaging relationships.

What are the potential consequences of delaying a mediation or conflict resolution process? Mediation is a flexible, confidential process which tackles issues between colleagues in a confidential and neutral way. Conflict resolution is much more likely to be achieved if done effectively and without unnecessary delay. Delays in conflict resolution can have several negative consequences.

"Good people will leave" Delay is not just about the initial issue. When conflict resolution is delayed or avoided, not only does it make the mediation process more specialised and involved, but it may still result in valuable team members leaving. Acknowledging the impact of conflict and the feeling of helplessness that employees can feel when the support they need is not supplied should encourage leaders in organisations to act quickly to resolve issues internally or with the specialist support of an accredited workplace mediator.

There is something thrilling about learning a new skill but a successful coaching journey will often have some bumps in the road, especially as the potential for growth becomes clearer - people want to experience it now. Realising you're not there yet can be a challenge. But, it's a positive one and I would argue it's also all part of the process!

The problem with having alliances in a dispute