Perhaps you are experiencing personality clashes, bullying/discrimination/harassment claims, grievances or return to work disputes.
Small Business Mediation provides an informal and satisfactory method of resolving these disputes with staff or between business partners without having to resort to disciplinary/grievance/dismissal procedures or ending up with a case at the employment tribunal or small claims court.
Mosaic Mediation can help. Mediation is cheaper and quicker than going through legal processes - resulting in longer-term benefits, protecting professional relationships from irreparable damage, and it can positively influence the workplace culture. And, it may be that we have an alternative service or suggestion to mediation, which would also offer a satisfying resolution.
For small businesses with less than 5 staff members, we offer 'mediation by the hour' to make conflict resolution as accessible as possible.
(For larger businesses or more complex employment or workplace disputes, there is more information on the
'Workplace Mediation' page.)
What happens if individuals - or the company - choose not to mediate?
ANOTHER OPTION: Is for the party who wishes to mediate to have conflict coaching to help them manage the dispute and work through what has happened.
About Small Business Mediation
When the mediator has sufficient information on the situation, they will be able to advise on expected length of the mediation session.
Mediation fees are split equally between parties.
Price = £100 per person, per hour, for a Small Business mediation (minimum 2 hours). Mediations can be held online, by telephone or in-person.
You make an enquiry through a no-obligation consultation call or the Contact page.
We follow up with a conversation to discuss the situation.
You confirm engagement of Mosaic Mediation’s services and sign terms.
Mediation session is held for the booked number of hours.
6-8 weeks later, the mediator has a call with the organisation and each party to check all is well and whether any other services would be beneficial.
Our lead mediator, Emma Jenkings, truly cares about the long-term outcome of a situation and will do everything in her power to help the individuals and the organisations involved to improve their current situation. Find out more about Mosaic Mediation.
Got a question? Emma's here to help.
Workplace mediation is confidential, without prejudice, and it does not affect your legal or employment rights.
No. A mediator is neutral, does not offer legal advice and will not make suggestions. A mediation agreement is drawn up with the support of the mediator, but everything contained in the document is suggested and mutually agreed to by the parties.
Small business mediation fees are split equally between the parties.
Any employee, or small business owner can request small business mediation.
For internal disputes - depending on specific circumstances, it is possible for small business mediation to take place at the place of work, provided suitable arrangements can be made for the mediation discussions.
For internal or external disputes - rooms may be hired in a neutral venue for the mediation. Online or telephone mediation can be done from wherever there is a suitable internet connection.
The small business mediation process typically lasts between 90 minutes - 4 hours. It may take additional time, depending on the issues raised by the participants or, it may depend on the number of parties taking part.
Aside from the mediator, the main individuals involved in a dispute should be present at the mediation. Each party may bring someone to support or represent them (including a legal representative or union representative), if all other parties agree to them being present.
Some mediations may also include an assistant mediator, if appropriate.
Providing workplace mediation, communication skills training, DISC profiles, e-learning and coaching. Mosaic Mediation is based in Gosport, Hampshire. Our services can be delivered online and in person across the UK.