Mosaic Mediation Blog

While gossip can feel good at the time, it rarely makes a beneficial difference to a situation. Conflict coaching is a tool that is becoming more commonly used, as individuals and organise recognise the positive impact only a few conflict coaching sessions have on the individual and the dispute situation.

🤔Why on earth would anyone get formal workplace mediation training? (Especially if they've been ✨'informally mediating'✨ for years...?) You can read more in the latest edition of 'Kind, Clear & Confident' but to give you a little hint... Training offers more than just the skillset.😉

Developing habits that improve relationships

Most issues are not instantaneously ignited – there is often a build-up, and multiple factors will have influenced the interaction happening as it did. And, what happens to a few individuals affects the team and the wider organisation. After all, 'no conflict is an island.

Closure is a common goal for workplace mediation and conflict coaching. One or more individuals may be looking to move past what has happened - which is great! However... sometimes, they want to do the 'moving past' bit without making sure the past is no longer going to negatively impact their future due to unresolved trust, unspoken concerns, or unaddressed assumptions. In this month's article, I delve into some potential approaches to apply to the balancing act of addressing the past without getting stuck in it.

Sometimes what seems to matter is less of a priority when explored in the mediation, coaching or training space. Without that focused time and space though, it is easy for someone to lose clarity on whether their priorities are aligned with what they are spending their energy on. Or, to hold onto a frustration which prevents them from resolving an issue with a colleague or friend.

Alternative ways to resolve conflict that do not involve mediation

'Difficult conversations' - I have delivered training on them, coached people in them, and facilitate them. Starting by looking at 'difficult conversations' in a different way, this article explores the importance of having essential conversations and the benefits of doing so effectively, and without delay.