Mosaic Mediation Blog
What if better conflict resolution starts with becoming a gold-digger? Explore how to reduce defensiveness and create a more constructive way forward from conflict.
I am rehearsing constantly to prepare for my upcoming TedX talk... but what about difficult conversations? Should they be rehearsed or left to follow the flow?
Find out how the drama triangle roles show up in different scenarios – including the workplace - and how to break out of the roles that lead to conflict escalation.
Written communication can cause a whole range of issues within a workplace. Discover the consequences of problematic messages between colleagues and tips to improve.
Explore how mediation supports mental health in the workplace. Mosaic Mediation reflects on 10 years of conflict resolution and the need to "manage your own peace".
Non-verbal communication can account for up to 93% of communication. Therefore, it is important to understand the impact of non-verbal communication on interactions.
It isn't easy to be in that space between desire and the outcome. Hope is the determining factor that motivates people towards the goal of 'resolution' in mediation.
Workplace mediation is a process that can make a tangible difference in just one day of mediation. It is the start of resolving issues and improving relationships.
What leads to misunderstandings and miscommunication? Sometimes it helps to look beyond the visible behaviours to understand what someone really thinks and feels.
